7 Essential Leadership Skills You Need to Successfully Build a High Performing Organization

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While there are many different types of leadership styles, something all high-performing leaders have in common is the ability to wear several different hats. Great leadership goes beyond supervision, they should be positive influencers, they should inspire people to achieve their goals, and most of all, they should have a big picture perspective that allows them to constantly improve processes, policies, and the lives of everyone in the organization. Effective leadership should start from the top and trickle down to everyone in the company, creating an environment that always strives towards improvement at every level.

Studies suggest that the most critical role high-performance leaders can take is to drive urgency and direction in the organisation, preparing future leaders, and ensuring that the company vision and values are translated into actionable strategies. Let’s take a more in-depth look on how effective leadership informs high performance.

1.      Aligning the values and goals of the organization

A successful leader understands that helping their teams succeed automatically results in the organization’s success. They should work towards synchronizing the goals and values of their employees alongside broader organizational goals all while ensuring that every individual is empowered to find their place in the big picture.

A way to achieve this is by aligning middle management with the goals and aspirations of their team while encouraging an environment of constant learning and skill development. This ensures that employees are always working towards career progression and that they have the resources and acquired skills to do so.

2.      Alignment through structured systems

Strong leaders should be involved in designing work processes and systems for various functions such as hiring, training, and assessments to promote constant growth. They should focus on making these work processes intuitive and transparent, so the onboarding process is as seamless as possible.

Streamlined work processes can be achieved by replacing command-based leadership models with purpose and trust-driven leadership models. Shifting the focus from power-based structures to development-based practices encourages employees to self-manage, self-monitor, and encourages personal accountability across the board.

3.      Building and upholding company culture

Company culture can be defined as established workplace behavior and practices. This is dictated by the core values of the company and must be imparted to all managers and employees to ensure that those values are upheld.

Leaders of high-performing organizations create and sustain company culture through a combination  of direct and indirect actions. They set the precedent by integrating company culture and values to ensure that managers and employees uphold objectivity, transparency, and empowerment in both day-to-day functions and during larger projects and goals. A good leader recognizes that a respectful and inclusive workplace improves quality of life for their employees and encourages high performance, retention, and loyalty.

4.      Empowerment through continuous learning

An organisation’s growth isn’t just about sales and profits, it’s about the continuous development of its people. Effective leaders recognize the need for their employees to grow and improve through a constant exchange of ideas and training. They can achieve this by ensuring that  there is a constant flow of information through the following mediums: direction, coaching, support, and delegation.

5.      Customer-centric practices

High performing teams frequently assemble information on customer experiences and measure success based on the customer’s level of satisfaction. Quality isn’t determined by the organization but by those whose opinions matter most – the purchasers.

Everyone at the organisation should prioritise the customer over everything, and they should be active in setting and meeting expectations. Leading by example is how companies can ensure that customer service is consistent throughout the company—from the interns to upper management, quality service is key.

6.      Shared Responsibility and Self-Leadership

Ideally, everyone in the organisation should be invested in the success of the company, ensuring that responsibility is shared throughout. Leaders who inspire high performing teams understand the value of delegating tasks to promote a system of shared accountability and skill development.

The best leaders empower their people by training them in self-leadership. When a supervisor delegates a task and an employee self-leads, they are better equipped to chart their progress and tackle issues head-on.

7.      Creating value and sustainability

Finally, inspiring leaders work to inject value into every aspect of the business by always improving and reforming existing processes. It’s not just about getting the most sales; it’s about strengthening the foundations of the business so the organization has both longevity, and the flexibility to evolve with the times. By driving agility, innovation, and a culture based on constant improvement, employees are more likely to expect those qualities from themselves and from their work.

Curious about how you can improve your leadership skills? Click here to book a free consultation and speak to one of our experts. 

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